Refund Policy

Cancellation & Refund Policy

Thank you for choosing BiLS (Bansiwal Institute for Life Sciences), Sikar as your trusted academic partner.

BiLS Classes is deeply committed to providing the most affordable, highest-quality classroom teaching and rigorous exam-level prep materials across India. Because our digital assets, newly framed question databases, and high-level lecture syllabi are delivered instantly upon enrollment, we enforce a strict but transparent policy regarding cancellations and refunds.

By purchasing any course, test series, or interview guidance program on our website or mobile application, you agree to the terms outlined below.

Digital Products and Online Courses (Strict No-Refund Policy)

All online programs—including live interactive batches, recorded video archives, specialized test series (PYQs and newly framed conceptual questions), and downloadable study materials—are considered instantly consumed digital products.

  • No Refunds: Once your payment is successfully processed and access to the batch or digital content is granted on your account, fees paid are strictly non-refundable and non-transferable under any circumstances.

  • Why this policy exists: Instant digital access exposes our proprietary curriculum, developed through the expertise of Dr. Bansiwal Sir (18-Time CSIR NET JRF Qualifier) and our collaborative team of 25+ Professors. To protect this valuable intellectual property from exploitation, structural fees cannot be reversed.

Pre-Purchase Evaluation (Free Demo Classes)

To ensure that our teaching methodology, one-to-one care environment, and analytical approach align perfectly with your learning goals, BiLS provides comprehensive free demo lectures and sample test papers for all major courses (such as CSIR-NET, Assistant Professor, School Lecturer, and SET).

  • We strongly advise all aspirants to thoroughly review these free resources, evaluate the course curriculum, and read the course description carefully before making a financial commitment.

Classroom/Offline Coaching Cancellation Rules

For students enrolling in our physical classroom programs at Sikar, Rajasthan, the following rules apply:

  • Registration Fee: The initial registration/seat-booking fee required to secure a spot in a physical batch is entirely non-refundable.

  • Tuition Fee Adjustments: If a student needs to discontinue the offline course within the first 3 days of the batch commencement due to an unavoidable emergency, a partial refund of the tuition fee may be considered at the sole discretion of the management, minus applicable taxes and study material processing charges. No refund requests will be entertained after 3 days of batch attendance.

Duplicate or Failed Transactions

In instances where technical payment gateway glitches occur:

  • If your bank account is debited twice for a single course due to a system lag, or if a payment fails but money is deducted, the excess amount is usually auto-refunded by your bank or the payment gateway provider within 5 to 7 working days.

  • If a duplicate transaction goes through on our system, please email our administration immediately at your official email address with the payment receipts. Once verified, the duplicate amount will be credited back to your original payment source within 7 business days.

Account Suspension and Refund Forfeiture

As detailed in our Terms and Conditions, BiLS maintains a zero-tolerance policy against data piracy and account sharing. If a student account is flagged, suspended, or permanently banned for:

  • Screen-recording, taking unauthorized screenshots, or distributing our proprietary newly framed questions.

  • Sharing login credentials across multiple devices or with non-registered individuals.

...the user's access will be terminated instantly, and all rights to any refund or fee recovery will be permanently forfeited.

Contact Our Billing Support

If you experience any transaction failures or have questions regarding your billing status, please reach out to our management desk:

  • Institute: Bansiwal Institute for Life Sciences (BiLS)

  • Location: Piparali Road, Sikar, Rajasthan, India

  • Billing Support Email: bansiwalinstitute@gmail.com

  • Helpline Number: +91-7412084343 / +91-8441060942